Terms and Conditions
Refunds
We have a "NO REFUND" policy however refunds can be made in exceptional wherein the product is out of stock and can't be fulfilled.
Order Cancellation
You can cancel the order at any time before the order is processed. You will receive an email with the tracking information once the order is shipped. "Return & Exchange" policy will be applied once the order has been dispatched.
Exchanges
Any product bought from www.sumairakhananistudio.com can be exchanged in size or color from the online store only, within 7 days of receiving the product incase of incorrect size or article, provided it is unused and still has the label and tag in its original state.
Products cannot be exchanged at our retail locations.
We offer exchanges for incorrect sizes or if the product delivered is faulty.
We do not exchange accessories once dispatched unless it has a manufacturing defect.
No exchanges on sale items unless we deliver the incorrect order.
Please contact customer care by emailing sumairakhananistudio@gmail.com or WhatsApping +92 3010307760. Please provide your order number.
Once received, the customer care team will get back to you.